1. General Information

We take the protection of your personal data very seriously. This privacy policy explains how Kottanasco collects, uses, and processes your personal data when you visit our website, in accordance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect and process the following personal data:

• Name, email address, phone number
• Billing and shipping details (for orders)
• IP address and browser information
• Any information submitted via contact forms

3. Cookies

Our website uses cookies to improve user experience and website functionality. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

4. Server Log Files

When you visit our website, certain data is automatically collected and stored in server log files, including:

• IP address
• Browser type and version
• Operating system
• Date and time of access
• Pages visited

This data is used for technical monitoring and security purposes and is not linked to specific individuals.

5. Purpose of Data Processing

We process your personal data to:

• Provide and manage our online store services
• Process orders and payments
• Respond to inquiries and customer requests
• Improve website performance and user experience
• Comply with legal obligations

6. Data Sharing

We do not sell your personal data. Data may be shared only with:

• Payment service providers
• Shipping partners
• IT and hosting providers

All partners comply with GDPR requirements.

7. Data Sharing

Your personal data is stored only as long as necessary to fulfill contractual and legal obligations. After that, the data will be deleted in accordance with legal retention periods.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify incorrect data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to data processing
• Data portability

You also have the right to lodge a complaint with a data protection authority.

9. Your Rights

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, complete security of data transmission over the internet cannot be guaranteed.

10. Contact for Data Protection

If you have any questions regarding data protection, please contact: business@kottanasglobaltrade.com

11. Updates to this Policy

We reserve the right to update this privacy policy in accordance with legal requirements.